We have recently helped a few clients who inadvertently ended up with multiple LinkedIn accounts. It happens for a number of reasons – you may have set up an account and then forgotten about. Or with a new job change, you may have lost access to the email address used to set up your account and decided to start fresh with a new account. Whatever the reason, it is important to clean up your online presence as these legacy accounts will come up when potential employers and clients search for you.
So how do you consolidate or delete accounts? There are two options – depending on whether you can log into the old account(s).
Option 1: This option requires that you have access to the email address associated with the old account you want to merge/delete.
- Log into your current account.
- Navigate to Account Settings by first clicking on your profile picture on the top menu bar.
- Scroll to the bottom of Account Settings to “Merge LinkedIn Accounts”.
- You will be prompted to enter the email and password for the old account you want to merge and delete.
Option 2: This option can be used if you don’t have access to the old account (and can’t reset the password as you no longer have access to the email address(es) associated with the account.) LinkedIn will need to verify your identity using a photo of your driver’s license or other government ID.
- Start the login process using your old email address. If LinkedIn finds the old email address, you may be prompted to upload photos of the front and back of your ID to verify your identity.
- Alternatively, send LinkedIn a support request by clicking on “Contact Us” or “Submit Feedback” links found on the bottom of their website. Explain that you no longer have access to the email used to set up the account, and let them know what you would like to do with the old account (merge with current account or delete). Include a copy of the front and back or your government ID). Make sure you are specific about which account you want to keep and which account you want to merge and/or delete.
One last tip: Add an alternative email address in account settings to make sure you are able to access your LinkedIn account if you switch jobs.